Featured Articles

Duncan Scott inspires next generation at Learn to Swim celebration in Fife

Learn to Swim Ambassador and Olympian, Duncan Scott, made a visit to Fife Sport and Leisure Trust to celebrate it being recognised as Learn to Swim Provider of the Year.

25 April 2024

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Dog Detectives on the Scent of Leakage in Borders and East Lothian

We're deploying a crack team of specially trained dogs to help locate hidden leaks on our network in rural areas

17 April 2024

Adapting Scotland’s Water and Waste Water Services to Climate Change

Our plan sets out what we must do and how we need to work with others to ensure our services against the impact of climate change

29 February 2024

BLOG: Balancing Climate Change, Investment and Water Charges - Alex Plant CEO

Alex Plant, Scottish Water CEO,  talks about the importance of charges to tackle the effects of climate change on investment needs

02 February 2024

Water and Waste Water Charges 2024 to 2025

Water and Waste Water Charges 2024 to 2025: Supporting Vital Investment for Future Services 

01 February 2024

Four Decades of Keeping Water Flowing to Highland Homes

Inverness water operative Lenny Hunter is retiring after almost four decades of keeping water flowing to Highland homes

23 January 2024

Huge Thanks to Customers Following Greenock Burst

With all supplies back to normal, Scottish Water bosses are offering their sincere thanks to thousands of customers whose normal supplies were affected by a burst water main in Greenock 

12 January 2024

Scottish Water with UK First for Testing

Scottish Water has become the first water company in the UK, and one of the first in Europe, to be awarded accreditation for a new method of detecting viruses in water

09 January 2024

Scottish Water rises to Festive Weather Challenges

Scottish Water teams spent the festive period ensuring the country’s public water network and waste water systems operated smoothly

08 January 2024

More Investment Vital to Tackle Climate Change Impact

Latest performance report highlights need to address climate impact on water and waste water services

15 December 2023

Industrial Action Response

Scottish Water response to impending strike action by union members

10 November 2023

Industrial Action Latest Update

Plan to protect essential services for customers

09 November 2023

Residents Urged to Bin Wipes to 'Keep Helensburgh Heavenly'

We have joined forces with local campaign group Plastic Free Helensburgh to urge residents to help wipe out chokes following a big spike in sewer blockages in the town 

07 November 2023

Scottish Water Teams Out in Force to Protect Customers

Our teams were out across Scotland protecting vital infrastructure during weekend deluge

09 October 2023

Nature Calls Campaign Urges People to Prevent Sewer Blockages

We are urging customers across Scotland to help prevent sewer blockages by binning wipes

02 October 2023

Scottish Water highlight accessibility features on its website to mark National Inclusion Week

On this second day of National Inclusion week 2023, with the theme of “Take Action, Make Impact” we are delighted to highlight one action Scottish Water has taken to improve inclusion for our customers

26 September 2023

Monster project secures sustainable water supply for Loch Ness communities

A state-of-the-art single Water Treatment Works has been built to replace two smaller WTWs. The new plant uses nanofiltration membranes to produce up to 1 million litres of world class drinking water every day, drawn from the largest body of freshwater in Scotland.

18 September 2023

Nature Calls the 'Shotts' in North Lanarkshire

We are urging residents in Shotts, North Lanarkshire to help wipe out chokes following a big spike in sewer blockages in the town

15 September 2023

Scottish Water Response to Drinking Water Quality Regulator Annual Report Findings

We have welcomed the Drinking Water Quality Regulator for Scotland’s Drinking Water Quality in Scotland 2022 Public Water Supplies Annual Report

07 September 2023

£40 million water main upgrade between Peterhead and Ellon gets underway

We are upgrading the water network between Peterhead and Ellon to ensure customers continue to receive fresh, high-quality drinking water and reduce the risk of pipes bursting.

05 September 2023

Tayvallich Water Network Upgrades Complete 

Significant works to help improve the local water network in the picturesque village of Tayvallich have been completed

04 September 2023

Solar Powering Oban

Our latest solar power scheme is helping to protect the coastal community of Oban from the effects of climate change

22 August 2023

Customer Views Driving our Future Priorities

Scottish Water customers are being given the chance to have their say in how a record amount of investment in Scotland’s water and waste water networks should be spent

17 August 2023

Going Green in West Dunbartonshire

A water treatment facility in Alexandria, West Dunbartonshire has recently joined a long list of Scottish Water sites powered by green energy in a bid to tackle climate change

11 August 2023

Improving Pathways at Milngavie Reservoirs

The next phase of our multi-million-pounds investment project at Milngavie Reservoirs in East Dunbartonshire gets under way on Monday 14 August, 2023 and will focus on upgrading the paths around the historic beauty spot

 

31 July 2023

BLOG: Summer challenge for keeping Scotland’s water flowing

When you work in a team obsessed with delivering great customer service it can make the most difficult times easier

14 July 2023

Warm Weather Water Demand Challenge Remains

A lack of sustained rainfall combined with high customer demand continues to present challenges to maintaining customer supplies – and could do so for weeks to come

23 June 2023

Multi Million Pound Upgrade at Stewarton WWTW Complete

A £4.7m investment project at the waste water treatment works (WWTW) serving Stewarton has been successfully completed

21 June 2023

Deputy First Minister Unveils New Green Heating in Dalmarnock

The Deputy First Minister has switched on an innovative new District Heating Network in the east end of Glasgow

01 June 2023

Busy Commuter Route In Glasgow City Centre Reopen

We are delighted to reveal that High Street in Glasgow has reopened a month early following a very challenging sewer repair

25 May 2023

Underground overground sewer flood free

We are investing over £4million to upgrade an important sewer main serving an Ayrshire beauty spot

17 May 2023

Solar Giant Switched on in East Dunbartonshire

A solar scheme of seismic proportions is now live at our most energy intensive site

26 April 2023

Reservoir Rangers Welcome Visitors

New reservoir rangers team talk about life on patrol and welcoming visitors with advice in stunning new film

30 March 2023

Scottish Water Among Country’s Biggest Businesses to Help Launch Carbon Reducing Hub 

Scottish Water is among a group of businesses from across Scotland to join forces to launch a new climate action initiative to accelerate the transition to a net zero future

27 March 2023

Building Bridges in Milngavie, East Dunbartonshire

We have completed an operation to replace a battered 130-year-old bridge at Milngavie Reservoirs as part of a massive facelift for the popular beauty spot

24 March 2023

Davy Nutt Retires after almost half a century at Scottish Water

Annan’s David ‘Davy’ Nutt, 64, is hanging up his hi-vis after a career at Scottish Water spanning five decades

22 March 2023

Greater Green Goals for South Lanarkshire Facility

A Scottish Water facility in South Lanarkshire has doubled its green energy production with an extension of its original carbon reducing scheme

13 March 2023

Reservoir Revamp Gets Friends' Approval

We recently launched a hat-trick of key achievements at Milngavie Reservoirs, all with a little help from our friends

01 March 2023

Major Commuter Route Reopens after Mega-Main Burst

Busy Glasgow commuter road reopens two weeks after a major burst on160-year-old Victorian water main affecting water supply to half of the city.

08 February 2023

New Ranger Service at Scottish Water Reservoirs

A new team of reservoir rangers has been formed by Scottish Water to help visitors enjoy the great outdoors at some of the country’s most popular locations.

07 February 2023

Water and Waste Water Charges for 2023/24 Announced

The amount households pay in Scotland for water and waste water services in 2023/24 will rise by an average of 37 pence per week. 

02 February 2023

Traffic Restrictions Ease as Repairs to Burst Pipe Complete

Now we have completed repairs to a major burst on a water main on Auchenhowie Road, Milngavie, traffic restrictions are easing

26 January 2023

Winter News Update

Get the latest news, information and advice to help with frozen, burst or leaking pipes this winter

23 December 2022

Battle Against Bursts Continues as Thaw Extends

Surge in pipe bursts following rapid thaw causing increased water demand on network

20 December 2022

Scottish Water Response to Thaw and Rise in Burst Pipes

Our teams have spent the weekend responding to a surge of burst pipes and leaks as the subzero freeze turns into a rapid thaw

18 December 2022

Ongoing Investment Vital to Ensure Scotland's Water and Waste Water Services Fit for Future, New Report Highlights

Scottish Water is responding to the growing expectation to do more to protect the environment and make its assets more resilient to climate change, a new report has revealed.

16 December 2022

Scottish Water Winter Response

Scottish Water teams are responding to reduce the impact of winter weather and sustained subzero temperatures on water and waste water services.

15 December 2022

Staff battle flooding to safeguard water supply

Employees speak about their battle to safeguard the water supply to homes and businesses in Aberdeen and Aberdeenshire

02 December 2022

Major Investment in Full Flow at Milngavie Reservoirs

A significant investment project is under way at Scottish Water’s Craigmaddie and Mugdock reservoirs in Milngavie, East Dunbartonshire

14 November 2022

As Clocks Go Back, Beat Bogus Callers by Following Our Card, Check and Call Advice

Scottish Water is urging customers to help stop bogus callers by using our three Cs advice to beat callous conmen who might take advantage of the clocks going back an hour.

31 October 2022

Craigleith Road Sewer Flooding Project Complete

A major sewer upgrade investment to help protect homes in Craigleith from sewer flooding is complete

24 October 2022

John bids fond farewell to water industry after 47 years

Scottish Water engineer John Macleod has called time on almost five decades in the water industry

04 October 2022

Super Solar Scheme Underway in East Dunbartonshire

Our most ambitious solar energy scheme to date is now under construction at our most energy intensive asset

30 September 2022

Supporting National Inclusion Week with Recite Me

This week marks National Inclusion Week, an important date in all our calendars where we raise awareness and open up the conversation about inclusion to ensure accessibility for all.

26 September 2022

Listening to our Customers to Help Deliver Water Services of the Future

We are inviting people to come to our Annual Consultative Meeting (ACM) in Edinburgh later this month to learn how we maintain over 63,000 miles of water and sewer pipes.

22 August 2022

Keeping Water flowing in Arran

Tankers used to keep water flowing in Arran this Summer

15 July 2022

Warm Weather Leads to Water Use Call

Scottish Water is urging people across the country to help maintain normal water supplies by being as efficient as possible in how much they use every day.

15 July 2022

‘Challenging but Successful Year’ for Scottish Water - Annual Report Highlights

Scotland’s public water and waste water provider has published its annual report

27 June 2022

New Chair Wants an Apprenticeship Available for 'Every Young Person in Scotland’

Peter Farrer, Scottish Water’s Chief Operating Officer, takes on the role of Chair of the Scottish Apprenticeship Advisory Board’s (SAAB) Group Board.

20 June 2022

Summer Visitor Appeal to Respect Scotland's Reservoirs

Visitors are being asked to respect Scotland’s reservoirs and behave responsibly around them during the summer holiday period.

09 June 2022

Stay Safe Around Watercourses This Summer

Scottish Water is urging people to stay safe, behave responsibly and not take risks around watercourses such as reservoirs, rivers and lochs this summer.

02 June 2022

Information Event on Project to Tackle Flooding in Giffnock

We're holding an information event in Giffnock to update the local community on a significant investment project that is being planned to help tackle sewer flooding in the Braidholm Road area

31 May 2022

Major Sewer Upgrade Unveiled for Glasgow's Southside

Scottish Water is set to invest £750,000 upgrading the sewer network in the city’s Cathcart area to help reduce the risk of flooding

25 May 2022

Local MP Sees Turriff Water Investment Progress

Banff and Buchan MP David Duguid visited to see the investment that Scottish Water is making in the future of Turriff Water Treatment Works

 

06 April 2022

Cabinet Secretary Visits Scottish Water Control Centre

Scotland’s Cabinet Secretary for Net Zero, Energy and Transport visited the high-tech hub which watches over the country’s vast water and waste water networks.

31 March 2022

Scottish Water Dive into Safer Future

Scottish Water has received an award from the Association of Diving Contractors (ADC) UK in recognition of work to improve diver safety.

23 March 2022

Major Glasgow Sewer Repair Completed

Major sewer repair on Kilmarnock Road commuter route has been completed ahead of schedule

18 March 2022

Top Up Tap Makes Everyone's Day in Callander

Callander schoolkids are our latest Top Up Tap Champions as they welcome the latest addition to town

15 March 2022

Paisley Reservoir Recovery - Mission Complete

A delicate operation to remove nine old bangers which had been dumped in a Paisley reservoir has been hailed a huge success

09 March 2022

Finishing Straight For £4.6M Project

Work on our £4.6 million water mains upgrade in Oban, Argyll & Bute has entered its final stage

25 February 2022

Major Investment to Tackle Flooding in Dunblane Making Progress

Our £3 million investment project to deliver essential improvements to the waste water infrastructure in Dunblane, Perthshire is well under way

17 February 2022

Heroic Friday for Scottish Water Engineer

A Scottish Water employee stepped into the role of good Samaritan on his way to work after coming across a car crash in wintry conditions

11 February 2022

Scottish Water returning to normal operation following Storms Malik and Corrie

Scottish Water is returning to normal operation following the restoration of water supplies that were affected by the impact of Storms Malik and Corrie

01 February 2022

Extreme Weather Led to ‘Extraordinary’ Period for Scottish Water, New Report Reveals

Extreme weather conditions led to one of the “most challenging and extraordinary periods” for Scotland’s water and wastewater provider.

20 January 2022

Multi-Million Pounds Project Enters Final Phase

Our £11.5 million project to protect a Lanarkshire community from sewer flooding has entered its final phase

18 January 2022

State of the Art Supply for Islay

Multi-million pound Islay investment onstream after marathon journey and months of on-site testing

14 January 2022

Loch Tay Investment Project Complete

We've completed a £160,000 programme of much needed work to upgrade water pipes for communities along Loch Tay

23 December 2021

Scottish Water Project Blooming in Glasgow's Southside

Cherry trees have been planted as part of our multi-million pounds investment to protect supplies for a million customers across Glasgow and Ayrshire

 

22 December 2021

Arwen Stories: Caring for our Customers When it Matters Most

Turriff treatment operator Joanne Smith shares her experience of Storm Arwen

21 December 2021

Scottish Water and Kinloch Rannoch in Fight Against Fats, Oils and Grease

Customers in Kinloch Rannoch are being urged to play their part in keeping the water cycle running smoothly, after a noticeable increase in FOG and other inappropriate items causing challenges in the public sewer network and septic tanks which serve the area. 

17 December 2021

Keep COP26 in Mind in the Kitchen This Christmas

We're urging customers to build on the momentum gained at the COP26 climate change conference in Glasgow and play a part in cutting carbon emissions from food waste this Christmas

16 December 2021

Major Sewer Repairs on Kilmarnock Road, Glasgow

We will be carrying out a major repair to a collapsed sewer running beneath a busy commuter route through Shawlands, Glasgow, in the New Year

08 December 2021

H2o-To-Go is a Winning Formula at Glasgow Science Centre 

Our latest big blue Top Up Tap is now installed at Glasgow Science Centre so that everyone can discover the benefits of water and help protect the planet

06 December 2021

Water Back in Supply Following Storm Arwen

Scottish Water's frontline teams have returned to normal operation across the country

03 December 2021

IMPACT ON CUSTOMERS - Storm Arwen

Scottish Water teams are working hard across Scotland to restore supplies to customers impacted by Storm Arwen

28 November 2021

Martin Marks 40 Years of Keeping Taps on Across North-East

Customer service team leader Martin Dunbar is marking 40 years of helping to keep customers' taps flowing across the north-east

25 November 2021

Major Milestone Reached on Oban Water Project

We've successfully completed a delicate operation to tunnel underneath an important railway line as part of our major £4.6 million water network upgrade project in Oban

24 November 2021

Innovative Partnership Delivers Community Energy Project

Read all about Scottish Water Horizons' involvement in a ground-breaking project to install one of the country’s most innovative and sustainable heating systems

22 November 2021

Major Improvement Works Set For Bowmore

Work on our £3 million water network improvement project in Bowmore, Islay begins on Monday 22 November 2021

19 November 2021

Scottish Water and Kinloch Rannoch in Fight Against Fats, Oils and Grease

Householders across Scotland are being urged to take action to ensure their property and water pipes are protected ahead of winter.

15 November 2021

Retirement for Scottish Water Stalwart After 48 Years

Scottish Water stalwart is retiring after dedicating his working career to ensuring fresh water flows from taps across the Highlands

09 November 2021

Work to Tackle Flooding in Lanark

A £2.5 million scheme to help prevent sewer flooding in the heart of the historic town of Lanark is due to get underway on Monday, 1 November 2021

18 October 2021

Major Investment for Slate Islands Community

Work will begin on the £1.2 million water mains improvements at Cullipool this month

13 October 2021

Pupils' Tunnel Vision For Water Network Project

Budding engineers have been learning all about our £2.8 million water network upgrade project in Oban

 

08 October 2021

Poetry in motion as Scottish Water worker comes to the rescue

A poet who wrote an award-winning verse praising Scottish Water, has told how he was saved by an Scottish Water engineer

06 October 2021

Investment to Keep Lochside Community on Tap

We're carrying out a £160,000 programme of much needed work to upgrade water pipes for communities along Loch Tay

24 September 2021

Electric Vans Help Power Zero Emissions Targets

A new fleet of electric vans will take to the road to help Scotland’s water and waste water services to reduce greenhouse gas emissions. 

13 September 2021

Village Life for Latest Top Up Tap

Visitors to Balloch are now able to refill and stay hydrated thanks to a new public water tap that’s been installed in the village by Scottish Water  

30 August 2021

New Partnership Will Help Older People Stay Hydrated

Scottish Water has joined forces with Age Scotland to encourage older poeple to drink enough water

26 July 2021

Iconic Bute Landmark Gets Facelift For Staycation Boom

We're giving the historic Bogany Point Pumping Station in Rothesay a staycation makeover!

21 July 2021

Water Efficiency Reminder

We're reminding people across Scotland to use water efficiently, with demand so high during the warm weather that we're having to produce more than 200 million litres of extra water per day nationwide

20 July 2021

Scottish Water Ranked Best UK Water Company and Utility for Customer Service

Scottish Water has been ranked the best UK water company and utility for customer service in a leading benchmarking survey.

07 July 2021

Summer Visitor Appeal to Respect Scotland’s Reservoirs

Summer visitors are being asked to respect Scotland’s reservoirs and behave responsibly around them during the holiday period.

02 July 2021

Water Quality Checks to Resume at Customers’ Taps

Water quality sampling checks at customers’ taps – which were paused during lockdown - are to restart across Scotland with pandemic restrictions now easing.

28 June 2021

Water Efficiency Call to People Across Scotland

Scottish Water is asking people across Scotland to help protect our precious resource

04 June 2021

Roughrigg Reservoir to Stay After Customers Have Their Say

We've taken the decision to keep Roughrigg Reservoir in North Lanarkshire following a wide public consultation with local communities

03 June 2021

Ayrshire Hat-Trick is a Winner for Top Up Taps

We've bagged the treble in Ayrshire this week, with three of our bright blue Top Up Taps launching across the area

25 May 2021

Irvine is Harbouring a Scottish Water Top Up Tap!

Residents and visitors heading to Irvine Harbourside can now enjoy fresh, great-tasting water when they’re out and about with the launch of our latest Scottish Water Top Up Tap

18 May 2021

Scottish Water's Latest Top Up Tap Is Pawsome!

Dog walkers at one of Scotland’s most visited parks are lapping up Scottish Water’s newest Top Up Tap

11 May 2021
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